POLICIES


Booking & Payment

  • Invoices are due within 7 days of delivery.
  • Files are delivered ready to download. Payment needs to be finalised before the images are used in any listing or marketing.


Cancellations

  • Same‑day cancellations may incur a fee depending on travel and time already committed.


Rescheduling

  • Weather conditions that affect shooting or drone safety may require rescheduling at no extra cost.
  • If the property isn’t ready on arrival, extra time on site may incur a small fee.


Access Requirements

  • Please ensure access is arranged before the shoot — onsite meeting, lockbox code, or office key collection.
  • If access isn’t available on arrival, a reschedule or call‑out fee may apply.


Property Readiness

  • Please have the property ready to photograph at the scheduled time. Extra on‑site time may incur a small fee.


Travel

  • Local shoots within Adelaide metro (approx. 30 minutes from the CBD) are included.
  • Long‑distance or regional travel may incur a fee, confirmed before booking.



Turnaround Time

  • I always aim to deliver files as quickly as possible, with turnaround times depending on the selected package.


Usage Rights

  • Media is licensed to the booking agent for the duration of the listing.
  • Third‑party use (builders, stylists, vendors, other agents) requires permission.